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COMMUNICATION IS KEY TO A GREAT WORKING RELATIONSHIP

TENANT INFORMATION

At NAI Pensacola, we prioritize clear and effective communication to foster strong working relationships. Our commitment to being responsive and transparent ensures our tenants have a positive and stress-free rental experience. By clearly communicating lease agreements, maintenance procedures, and emergency protocols, we empower our tenants to understand their rights and responsibilities

KEY INFORMATION

A key piece of information for tenants is knowing the terms of your lease agreement. This includes details such as rent due dates, late payment policies, and lease renewal options. We clearly outline these terms at the beginning of the leasing process by providing our tenants with a lease memorandum which is a concise summary of terms and responsibilities. Additionally, included is information regarding any potential rent increases or property upgrades in advance to allow you to plan accordingly.

To make your payment process easier, we have set up RENT CAFÉ for online payments. Click the link above for detailed instructions.

Questions about Rent Café? Call our bookkeeping department, at 850.430-1502

MAINTENANCE ISSUES

At NAI Pensacola, we prioritize seamless maintenance procedures for our tenants. Our online maintenance request system streamlines communication for any issues that may arise. Simply click the link provided above to submit a detailed request, including the problem, contact information, and your business hours for repairs that require interior access. Our team will promptly assess the issue and coordinate the necessary repairs with our vendors. Expect clear communication on expected response times for non-emergency issues

EMERGENCY PROTOCOLS

Ensuring the safety of our tenants is of utmost importance to us. In case of a fire, natural disaster, or any other urgent situation, please remember to dial 911 for immediate emergency assistance. Once you have contacted 911, please reach out to our Property Management team for further assistance

AFTER HOUR EMERGENCY CONTACTS:

Cameron Cauley- President Property Management
850-291-3341
ccauley@naipensacola.com

Jenny Noonan- Vice President Property Management
850- 207-7900
jnoonan@naipensacola.com

DeeDee Davis- Broker NAI Pensacola
850-380-6150
ddavis@naipensacola.com

Teresa Wiseman – Manager
850-206-1237
twiseman@naipensacola.com

Property owners and tenants trust our experienced
professionals to provide exceptional property
management services before, during,
and after a disaster strikes.